Trust & Safety

Content Moderation Policy

Travixa has a zero-tolerance policy for objectionable content. Here is exactly how we review reports and act on them to keep the community safe.

Last updated: 31 May 2026

The process

How moderation works

1. Report

Any user can report content or another user directly from within the app, at any time.

2. Review within 24 hours

Our moderation team reviews every report within 24 hours of it being submitted.

3. Action

Based on the review, reported content may be removed, restricted, or escalated for further investigation.

4. Repeat violators banned

Users who repeatedly violate our guidelines are suspended or permanently banned.

Outcomes

What happens to reported content

Removed

Content that clearly violates our guidelines is taken down.

Restricted

Borderline content may be limited in reach or hidden pending review.

Escalated

Serious or unclear cases are escalated to senior moderators for a deeper look.

Our commitment

We act on every report within 24 hours and remove objectionable content quickly. Users who post objectionable content or behave abusively will have their content removed and their accounts suspended or permanently banned. To report content or a user, use the in-app report tools or email support@travixa.co.